Returns & Exchanges
At 7ART CONCEPT STORE, we want you to be completely satisfied with your fashion finds, which is why we offer a 14-day return window for all unworn items in their original condition. Please ensure all tags remain attached and the original packaging is preserved to qualify for a full refund or exchange.
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a unique Return Authorization number.
Prepare the Package
Place the items securely in their original designer packaging, ensuring all boutique tags and security seals are intact.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
Quality Check & Refund
Once our curation team inspects your return for quality standards, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing